Is This A Lemon?

Year · Make · Model

2023 Ford Mustang Mach E

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

3
Open recalls
110
NHTSA complaints
2
Defect investigations
168
Service bulletins

Consumer complaints

110 filed
8
Crashes
1
Fires
3
Injuries reported
0
Fatalities reported

What people complain about

  • Electrical System
    44
  • Unknown OR Other
    23
  • Power Train
    20
  • Service Brakes
    18
  • FUEL/PROPULSION System
    12
  • Forward Collision AVOIDANCE: Automatic Emergency Braking
    12
  • Vehicle Speed Control
    11
  • Engine
    7

Recalls

4 campaigns
25V404000·ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE2025-06-13

Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.

RiskThe inability to enter or exit the vehicle in an emergency increases the risk of injury.

FixDealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.

25V404000·LATCHES/LOCKS/LINKAGES:DOORS:LATCH2025-06-13

Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.

RiskThe inability to enter or exit the vehicle in an emergency increases the risk of injury.

FixDealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.

25V315000·BACK OVER PREVENTION:SOFTWARE2025-05-14

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

RiskA frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

FixThe accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

24V594000·VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR2024-08-09

Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.

RiskInoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.

FixDealers will inspect and replace the windshield wiper motor as necessary, free of charge. Owner notification letters were mailed on December 6, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51.

NHTSA investigations

2 actions
EA25001·ELECTRICAL SYSTEM:ADAS2025-01-17

Collisions Involving Ford BlueCruise

PE24012·ELECTRICAL SYSTEM:ADAS2024-04-25 → 2025-01-17

Collisions Involving Ford BlueCruise

← home