Year · Make · Model

2018 Ford Flex

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

Open recalls

NHTSA complaints

Defect investigations

Service bulletins

NCAP safety

Overall

Not rated

Frontal

Not rated

Side

Not rated

Rollover

Consumer complaints

57 filed

Crashes

Fires

Injuries reported

Fatalities reported

What people complain about

Unknown OR Other
14
Back Over Prevention
9
Electrical System
9
Structure
8
Suspension
8
STRUCTURE:BODY
7
FUEL/PROPULSION System
2
Back Over PREVENTION: Warnings
2

Recalls

3 campaigns

25V732000·STRUCTURE:BODY2025-10-24

Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

RiskDoor trim that detaches while driving can create a road hazard, increasing the risk of a crash.

FixDealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.

25V695000·BACK OVER PREVENTION: SENSING SYSTEM: CAMERA2025-10-13

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

RiskA rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

FixDealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

20V072000·SUSPENSION:REAR2020-02-10

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

RiskA fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

FixFord will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

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