Is This A Lemon?

Year · Make · Model

2012 Ford Flex

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

2
Open recalls
64
NHTSA complaints
0
Defect investigations
47
Service bulletins

NCAP safety

Overall
Not rated
Frontal
Not rated
Side
Not rated
Rollover

Consumer complaints

64 filed
4
Crashes
1
Fires
4
Injuries reported
0
Fatalities reported

What people complain about

  • Steering
    23
  • Engine
    11
  • Electrical System
    10
  • Service Brakes
    8
  • FUEL/PROPULSION System
    5
  • Unknown OR Other
    5
  • Power Train
    4
  • STRUCTURE:BODY
    3

Recalls

2 campaigns
16V247000·AIR BAGS:FRONTAL2016-04-26

Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

RiskAn improperly inflated air bag increases the risk of injury in the event of a crash.

FixFord will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.

15V340000·STEERING:ELECTRIC POWER ASSIST SYSTEM2015-06-02

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

RiskIf the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

FixFord will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.

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