Year · Make · Model

2009 Ford Flex

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

NCAP safety

Overall

Not rated

Frontal

Not rated

Side

Not rated

Rollover

Consumer complaints

180 filed

7

Crashes

2

Fires

6

Injuries reported

0

Fatalities reported

What people complain about

Engine
36
Electrical System
30
Power Train
19
Steering
17
Unknown OR Other
17
Service BRAKES, Hydraulic
15
FUEL/PROPULSION System
15
Service Brakes
14

Recalls

1 campaign

16V247000·AIR BAGS:FRONTAL2016-04-26

Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

RiskAn improperly inflated air bag increases the risk of injury in the event of a crash.

FixFord will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.