Is This A Lemon?

Year · Make · Model

2011 Ford Fiesta

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

3
Open recalls
729
NHTSA complaints
3
Defect investigations
85
Service bulletins

NCAP safety

Overall
Frontal
Side
Rollover

Consumer complaints

729 filed
32
Crashes
5
Fires
34
Injuries reported
3
Fatalities reported

What people complain about

  • Power Train
    336
  • Engine
    107
  • Electrical System
    89
  • STRUCTURE:BODY
    89
  • Unknown OR Other
    58
  • Vehicle Speed Control
    55
  • STRUCTURE:BODY:DOOR
    34
  • Steering
    26

Recalls

3 campaigns
20V331000·LATCHES/LOCKS/LINKAGES:DOORS:LATCH2020-06-08

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

RiskA door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

FixFord will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

15V246000·LATCHES/LOCKS/LINKAGES:DOORS:LATCH2015-04-24

Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

RiskA door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

FixFord will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

12V488000·AIR BAGS2012-10-05

Ford is recalling certain model year 2011-2013 Fiesta vehicles, manufactured from November 3, 2009 through September 21, 2012. The vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection." The passenger side curtain air bag will not deploy in the event of a side impact collision when the front passenger seat is empty. Although the side curtain air bag system was designed to suppress the side curtain air bag under this scenario, that information is not explained in the owner's guide for these vehicles as required by FMVSS No. 208.

RiskAn occupant in the right rear seating position will not have coverage from the side curtain air bag in a side impact collision when the front passenger seat is empty, increasing the risk of injury to the right rear occupant.

FixFord will notify owners and dealers will reprogram the vehicle's software free of charge so that it no longer suppresses the passenger side curtain air bag when the front passenger seat is empty, and consistent with the description in the owner's guide. The safety recall began on October 26, 2012. Owner's may contact Ford at 1-866-436-7332.

NHTSA investigations

9 actions
RQ19005·LATCHES/LOCKS/LINKAGES:DOORS:LATCH2019-12-19 → 2022-02-07

Door Latch Failures

Led to recall20V177000

RQ19005·LATCHES/LOCKS/LINKAGES2019-12-19 → 2022-02-07

Door Latch Failures

Led to recall20V177000

RQ19005·STRUCTURE:BODY:DOOR 2019-12-19 → 2022-02-07

Door Latch Failures

Led to recall20V177000

RQ19005·STRUCTURE:BODY2019-12-19 → 2022-02-07

Door Latch Failures

Led to recall20V177000

EA15002·LATCHES/LOCKS/LINKAGES:DOORS:LATCH2015-02-27 → 2015-11-13

Door Latch Failure

Led to recall15V246000

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