Is This A Lemon?

Year · Make · Model

2011 Ford Escape

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

3
Open recalls
1,311
NHTSA complaints
4
Defect investigations
49
Service bulletins

NCAP safety

Overall
Frontal
Side
Rollover

Consumer complaints

1,311 filed
38
Crashes
7
Fires
38
Injuries reported
0
Fatalities reported

What people complain about

  • Steering
    403
  • Power Train
    263
  • FUEL/PROPULSION System
    253
  • Engine
    248
  • Vehicle Speed Control
    244
  • Electrical System
    109
  • Unknown OR Other
    55
  • Fuel SYSTEM, Gasoline
    30

Recalls

3 campaigns
16V777000·FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP2016-10-26

Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.

RiskA fuel leak in the presence of an ignition source increases the risk of a fire.

FixFord will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.

15E045000·SUSPENSION:FRONT:WHEEL BEARING 2015-06-03

The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.

RiskUse of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.

FixTimken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.

14V284000·STEERING:ELECTRIC POWER ASSIST SYSTEM2014-05-29

Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.

RiskIf power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

FixFord will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.

NHTSA investigations

8 actions
DP15001·STEERING:ELECTRIC POWER ASSIST SYSTEM2015-04-01 → 2018-06-14

Loss of power steering while driving

PE13003·ENGINE2013-02-21 → 2014-02-28

Electronic Throttle Body Malfunction

DP12006·ENGINE2012-10-02 → 2013-02-21

Electronic Throttle Body Malfunction

PE11016·STRUCTURE:BODY:HATCHBACK/LIFTGATE2011-04-27 → 2011-08-18

Rear Liftgate Window Glass Breakage

PE11016·STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT2011-04-27 → 2011-08-18

Rear Liftgate Window Glass Breakage

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