Is This A Lemon?

Year · Make · Model

2021 Ford Escape Phev

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

1
Open recalls
20
NHTSA complaints
0
Defect investigations
0
Service bulletins

NCAP safety

Overall
Not rated
Frontal
Not rated
Side
Not rated
Rollover
Not rated

Consumer complaints

20 filed
1
Crashes
0
Fires
1
Injuries reported
0
Fatalities reported

What people complain about

  • Engine
    8
  • Electrical System
    8
  • STRUCTURE:BODY
    1
  • STRUCTURE:BODY:HATCHBACK/LIFTGATE
    1
  • Hybrid Propulsion System
    1
  • Service Brakes
    1
  • FUEL/PROPULSION System
    1
  • Unknown OR Other
    1

Recalls

1 campaign
25V789000·ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY2025-11-14

Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape and 2021-2024 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

RiskBattery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

FixThe remedy is currently under development. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Interim letters, notifying owners of the safety risk, and instructions to limit the maximum charge of the battery were mailed December 8, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. Vehicles in this recall were previously recalled under 24V954 and will need to have the new remedy performed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 18, 2025.

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