Year · Make · Model

2020 Ford Escape Hybrid

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

Open recalls

277

NHTSA complaints

Defect investigations

Service bulletins

Consumer complaints

277 filed

Crashes

Fires

Injuries reported

Fatalities reported

What people complain about

STRUCTURE:BODY
82
Engine
64
Unknown OR Other
60
Electrical System
38
Power Train
26
STRUCTURE:BODY:DOOR
13
VISIBILITY/WIPER
6
FUEL/PROPULSION System
5

Recalls

1 campaign

25V881000·POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)2025-12-18

Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

RiskA loss of drive power increases the risk of a crash.

FixDealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 15, 2026. This is an expansion of Recalls 24V330 (24S33) and 25V133 (25S16).

NHTSA investigations

3 actions

PE23013·STRUCTURE:BODY:DOOR 2023-07-07 → 2024-01-24

Failed Door Check Arm Attachment Point

PE23013·STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS2023-07-07 → 2024-01-24

Failed Door Check Arm Attachment Point

DP22005·ELECTRICAL SYSTEM:PROPULSION SYSTEM2023-01-27 → 2023-08-07

Pedestrian alert sounds

Led to recall22V063000

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