Is This A Lemon?

Year · Make · Model

2002 Ford Crown Victoria

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

5
Open recalls
58
NHTSA complaints
3
Defect investigations
88
Service bulletins

NCAP safety

Overall
Not rated
Frontal
Not rated
Side
Not rated
Rollover
Not rated

Consumer complaints

58 filed
9
Crashes
3
Fires
5
Injuries reported
0
Fatalities reported

What people complain about

  • Electrical System
    8
  • Fuel SYSTEM, GASOLINE:STORAGE:TANK Assembly
    6
  • Steering
    4
  • Engine AND Engine COOLING:ENGINE
    3
  • Exterior Lighting
    3
  • Vehicle Speed Control
    3
  • Service BRAKES, HYDRAULIC:FOUNDATION Components
    2
  • SUSPENSION:FRONT:CONTROL ARM:LOWER Ball Joint
    2

Recalls

5 campaigns
15E082000·STEERING2015-10-06

Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.

RiskIf the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

FixDorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

06E056000·FUEL SYSTEM, GASOLINE2006-06-13

CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

RiskFAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

FixUFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

03V472000·FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY2003-11-06

ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.

RiskIF THE STRENGTH OF THE TANK IS SIGNIFICANTLY COMPROMISED, IT COULD RUPTURE, INCREASING THE RISK OF A FIRE.

FixDEALERS WILL INSTALL AN INSULATOR BEHIND THE CURRENT SEAT BACK. OWNER NOTIFICATION BEGAN ON JANUARY 7, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

02I003000·FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY2002-10-15

IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE TRANSPORT OF SHARP-EDGED, HEAVY EQUIPMENT IN THESE VEHICLES.

RiskSOME HIGH-SPEED REAR-IMPACT CRASHES HAVE RESULTED IN FUEL TANK PUNCTURES AND FIRES IN CVPI VEHICLES.

FixFORD HAS ADVISED US THAT SHIELD KITS HAVE BEEN AVAILABLE SINCE LATE OCTOBER AND WILL BE INSTALLED ON POLICE INTERCEPTOR VEHICLES AT NO COST. THE OPTIONAL TRANK PACKAGE WILL BE AVAILABLE BY THE END OF 2002. FORD HAS ESTABLISHED A NEW WEB SITE AT WWW.CVPI.COM TO ANSWER ADDITIONAL QUESTIONS ABOUT THE SAFE USE OF CPVI VEHICLES.

02V249000·FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY2002-09-06

ON CERTAIN NATURAL GAS MODEL VEHICLES, A T-FITTING THAT CONNECTS FUEL TANKS #3 AND #4 CAN DEVELOP A LEAK WHEN THE SOLENOID VALVES ARE ENERGIZED, SUCH AS WHEN THE IGNITION SWITCH IS IN THE ON POSITION OR DURING REFUELING.

RiskA GAS LEAK OF SUFFICIENT QUANTITY CONCENTRATED IN AN AREA TO CREATE A COMBUSTIBLE MIXTURE AND IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

FixDEALERS WILL INSTALL A REDESIGNED "T" FITTING ON #4 FUEL TANK AND TESTED FOR LEAKAGE. OWNER NOTIFICATION BEGAN SEPTEMBER 13, 2002. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

NHTSA investigations

5 actions
DP05005·ENGINE AND ENGINE COOLING:ENGINE2005-09-22 → 2006-01-04

SPARK PLUG EJECTION FROM CYLINDER HEAD

DP05005·ENGINE AND ENGINE COOLING:ENGINE:GASOLINE2005-09-22 → 2006-01-04

SPARK PLUG EJECTION FROM CYLINDER HEAD

DP05005·ENGINE AND ENGINE COOLING2005-09-22 → 2006-01-04

SPARK PLUG EJECTION FROM CYLINDER HEAD

EA03001·FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY2003-01-27 → 2003-11-19

CNG TANK EXPLOSION

Led to recall03V472000

PE02071·FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY2002-10-01 → 2003-01-27

CNG TANK EXPLODING IN A FIRE

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