Is This A Lemon?

Year · Make · Model

1997 Ford Contour

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

8
Open recalls
218
NHTSA complaints
4
Defect investigations
203
Service bulletins

NCAP safety

Overall
Not rated
Frontal
Not rated
Side
Not rated
Rollover
Not rated

Consumer complaints

218 filed
11
Crashes
10
Fires
10
Injuries reported
0
Fatalities reported

What people complain about

  • Power TRAIN:AUTOMATIC Transmission
    16
  • Engine AND Engine COOLING:ENGINE:GASOLINE
    12
  • Service BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC Limited Slip
    12
  • Electrical SYSTEM:WIRING:FRONT Underhood
    9
  • Electrical System
    8
  • Exterior LIGHTING:HEADLIGHTS:SWITCH
    8
  • VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL Heating Element
    7
  • Tires
    7

Recalls

8 campaigns
08E033000·SUSPENSION2008-04-14

FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS VEHICLES LISTED ABOVE.

RiskTHE NUTS INCLUDED IN THE PACKAGING FOR THESE BALL JOINT ASSEMBLIES ARE MISSING THE INTENDED PREVAILING TORQUE (SELF-LOCKING) FEATURE. IF THE INCORRECT NUT WAS TO BECOME LOOSE, THE JOINING MEMBERS MAY LOOSEN LEADING TO A SEPARATION OF THE BALL JOINT. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.

FixFEDERAL MOGUL WILL NOTIFY OWNERS AND REPLACE THE PARTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 22, 2008. OWNERS CAN CONTACT FEDERAL MOGUL AT 877-489-6659.

06E022000·SERVICE BRAKES, HYDRAULIC2006-03-13

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

RiskLOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

FixAFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

01V230000·ELECTRICAL SYSTEM2001-07-09

ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. THE DAMAGE COULD, OVER TIME, CAUSE INCREASED RESISTANCE IN THE CONNECTOR AND, DUE TO SUBSEQUENT TERMINAL RELAXATION, RESULT IN AN OPEN CIRCUIT CONDITION.

RiskTHE OPEN CIRCUIT COULD LEAD TO ELECTRICAL ARCING THAT COULD MELT THE CONNECTOR HOUSING MATERIAL CREASING THE POTENTIAL FOR A FIRE.

FixDEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS. OWNER NOTIFICATION BEGAN AUGUST 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

01I009000·VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT2001-07-09

THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 1995-1997 FORD CONTOUR AND MERCURY MYSTIQUE VEHICLES. THE HEATER BLOWER RESISTOR COULD OVERHEAT CAUSING THE ATTACHED ELECTRICAL CONNECTOR TO MELT.

RiskTHIS COULD CREATE THE POTENTIAL FOR A FIRE.

FixFORD WILL PROVIDE ADDITIONAL WARRANTY COVERAGE FOR THE HEATER BLOWER SWITCH FOR 10 YEARS FROM ORIGINAL DATE OF SALE OF THE VEHICLE OR 150,000 MILES, WHICHEVER COMES FIRST. DEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS FREE OF CHARGE.

00V075000·SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS2000-03-09

VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.

RiskIF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.

FixDEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.

99V103000·EXTERIOR LIGHTING:HEADLIGHTS:SWITCH1999-05-05

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TERMINALS AT THE HEADLIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING.

RiskTHE DAMAGE COULD RESULT IN DISTORTION OF THE TERMINAL CAUSING AN OPEN CIRCUIT IN THE INSTRUMENT PANEL ILLUMINATION, PARKING LAMP, AND TAIL LAMP CIRCUITS.

FixDEALERS WILL INSTALL A HEADLAMP SWITCH WIRING CONNECTOR CONTAINING BRONZE TERMINALS AND AN INSPECTION, AND REPLACEMENT IF NECESSARY, OF THE HEADLAMP SWITCH.

98V233000·POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT1998-09-18

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL CAN BE DAMAGED IF SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS. THE GEAR POSITION INDICATOR CAN DETERIORATE AND NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.

RiskTHIS CONDITION CAN RESULT IN INCORRECT GEAR SELECTION.

FixDEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FLOOR SHIFT CONTROL.

97V203000·FUEL SYSTEM, OTHER:STORAGE1997-11-17

VEHICLE DESCRIPTION: BI-FUEL VEHICLES MODIFIED TO RUN ON EITHER GASOLINE OR COMPRESSED NATURAL GAS (CNG). THE NATURAL GAS FUEL TANKS HAVE A SOLENOID SHUT-OFF VALVE THAT STOPS FUEL FLOW FROM THE FUEL TANK IN THE EVENT OF CERTAIN MODERATE TO SEVERE COLLISIONS. IF THE VEHICLE IS IN A COLLISION AND THE NATURAL GAS FUEL LINE IS DAMAGED, THE SYSTEM COULD LEAK NATURAL GAS.

RiskFUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

FixFORD HAS REQUESTED OWNERS OF THESE VEHICLES TO HAVE THE CNG FUEL SYSTEM DISABLED UNDER A PREVIOUS RECALL CAMPAIGN AND TO ONLY USE GASOLINE FUEL UNTIL A PERMANENT CORRECTIVE ACTION IS DEVELOPED. OWNERS ARE BEING ALERTED TO THIS SOLENOID VALVE CONCERN AT THIS TIME. THE TIMING OF CORRECTIVE ACTIONS IS BEING DELAYED TO ALLOW BOTH CONDITIONS TO BE REMEDIED AT ONE TIME. IN THE MEANTIME, THERE IS NOT RISK AS LONG AS THE NATURAL GAS SYSTEM HAS BEEN DISABLED AND THE VHEICLE IS ONLY OPERATED ON GASOLINE.

NHTSA investigations

4 actions
RQ02006·POWER TRAIN2002-02-26 → 2002-09-12

INCORRECT GEAR INDICATION

Led to recall98V233000

EA01001·ELECTRICAL SYSTEM2001-01-05 → 2001-07-31

BLOWER SWITCH/RESISTOR OR WIRING HARNESS

Led to recall01I009000

PE00023·ELECTRICAL SYSTEM2000-06-14 → 2001-01-05

BLOWER SWITCH/RESISTOR OR WIRING HARNESS

RQ99019·UNKNOWN OR OTHER1999-09-15 → 2001-03-07

VARIOUS INTERMITTENT ELECTRICAL ISSUES

Led to recall99V243000

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