Is This A Lemon?

Year · Make · Model

2013 Ford C-MAX

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

7
Open recalls
186
NHTSA complaints
2
Defect investigations
88
Service bulletins

Consumer complaints

186 filed
4
Crashes
5
Fires
2
Injuries reported
0
Fatalities reported

What people complain about

  • Electrical System
    50
  • Steering
    39
  • Power Train
    37
  • Unknown OR Other
    26
  • Engine
    16
  • STRUCTURE:BODY
    9
  • Vehicle Speed Control
    8
  • Service Brakes
    8

Recalls

11 campaigns
22V413000·POWER TRAIN:SHIFT LINKAGE/CABLE/ROD2022-06-10

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

RiskA damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

FixDealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

22V413000·POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)2022-06-10

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

RiskA damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

FixDealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

20V331000·LATCHES/LOCKS/LINKAGES:DOORS:LATCH2020-06-08

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

RiskA door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

FixFord will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

18V592000·EQUIPMENT:ELECTRICAL2018-09-10

Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

RiskAn overheated cord can increase the risk of a fire.

FixFord will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.

16V643000·LATCHES/LOCKS/LINKAGES:DOORS:LATCH2016-09-06

Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

RiskA door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

FixFord will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

14V597000·SEAT BELTS2014-09-26

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.

RiskThe short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

FixFord will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.

14V597000·AIR BAGS:SIDE/WINDOW2014-09-26

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.

RiskThe short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

FixFord will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.

14V597000·AIR BAGS2014-09-26

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.

RiskThe short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

FixFord will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.

+ 3 more recalls. Pagination is on the roadmap.

NHTSA investigations

6 actions
RQ19005·LATCHES/LOCKS/LINKAGES:DOORS:LATCH2019-12-19 → 2022-02-07

Door Latch Failures

Led to recall20V177000

RQ19005·LATCHES/LOCKS/LINKAGES2019-12-19 → 2022-02-07

Door Latch Failures

Led to recall20V177000

RQ19005·STRUCTURE:BODY:DOOR 2019-12-19 → 2022-02-07

Door Latch Failures

Led to recall20V177000

RQ19005·STRUCTURE:BODY2019-12-19 → 2022-02-07

Door Latch Failures

Led to recall20V177000

PE16001·LATCHES/LOCKS/LINKAGES:DOORS:LATCH2016-01-16 → 2016-10-29

Door Latch Failure

Led to recall16V643000

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