Year · Make · Model

2002 Coachmen Captiva

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

Open recalls

NHTSA complaints

Defect investigations

Service bulletins

Recalls

2 campaigns

03V373000·EQUIPMENT:RECREATIONAL VEHICLE/TRAILER2003-10-14

ON CERTAIN MOTOR HOMES, TRAVEL TRAILERS, AND FIFTH WHEEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

RiskAN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

FixSAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR COACHMEN AT 1-219-825-5821.

02V009000·EQUIPMENT:MECHANICAL:CARRIER/RACK2002-01-09

ON SOME TRAVEL TRAILERS EQUIPPED WITH OPTIONAL UNDERSLUNG SPARE TIRE CARRIERS, THE LOCKING PIN FOR THE SPARE TIRE CARRIER MAY NOT HAVE BEEN INSTALLED.

RiskIF THE RELEASE BOLT THAT SECURES THE SPARE TIRE CARRIER TO THE FRAME AT THE DROP DOWN END OF THE CARRIER WERE TO BECOME LOOSE AND FALL OFF, A PORTION OF THE CARRIER ASSEMBLY ITSELF COULD DETACH AND FALL OFF IF THERE IS NO LOCKING PIN. IF THE SPARE TIRE CARRIER WERE TO SEPARATE FROM THE UNIT DURING TRAVEL, THERE IS THE POTENTIAL FOR A CRASH.

FixDEALERS WILL INSTALL AN IMPROVED CARRIER RELEASE BOLT AND LOCKING PIN. OWNER NOTIFICATION BEGAN JANUARY 21, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COACHMEN AT 1-800-453-6064.

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