THE INVOLVED VEHICLES FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS WINDOW RETENTION AND RELEASE". THE REAR DOOR GLASS MAY HAVE BEEN INSTALLED WITH A RUBBER GASKET WHICH MAY PROVIDE MARGINAL RETENTION.
FixOWNER WILL BE SENT FOUR SPECIAL METAL BRACKETS TO BE INSTALLED ON EACH OF THE REAR DOOR GLASS WINDOWS. OWNER WILL BE REIMBURSED FOR LABOR CHARGES.