Is This A Lemon?

Year · Make · Model

2012 Cadillac SRX

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

3
Open recalls
415
NHTSA complaints
1
Defect investigations
1,614
Service bulletins

NCAP safety

Overall
Frontal
Side
Rollover

Consumer complaints

415 filed
32
Crashes
4
Fires
30
Injuries reported
0
Fatalities reported

What people complain about

  • Exterior Lighting
    213
  • Service Brakes
    42
  • Suspension
    40
  • Electrical System
    30
  • Unknown OR Other
    27
  • Exterior LIGHTING:HEADLIGHTS
    18
  • Steering
    17
  • Engine
    15

Recalls

3 campaigns
21V473000·SUSPENSION:REAR2021-06-24

Do not drive

General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

RiskA loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

FixOwners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

14V571000·SUSPENSION:REAR2014-09-19

General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.

RiskFailure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.

FixGM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.

14V447000·SEATS:FRONT ASSEMBLY:POWER ADJUST2014-07-23

General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.

RiskIf the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.

FixGM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.

NHTSA investigations

2 actions
PE20019·SUSPENSION:REAR2020-11-06 → 2021-12-23

Rear Toe Link Adjuster Separation

Led to recall21V473000

PE20019·SUSPENSION2020-11-06 → 2021-12-23

Rear Toe Link Adjuster Separation

Led to recall21V473000

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