Is This A Lemon?

Year · Make · Model

2020 Audi Q7

What the National Highway Traffic Safety Administration knows about this vehicle: every recall, every consumer complaint, every defect investigation, every NCAP crash test. Sourced directly from NHTSA data feeds.

5
Open recalls
25
NHTSA complaints
0
Defect investigations
1,205
Service bulletins

NCAP safety

Overall
Not rated
Frontal
Not rated
Side
Rollover

Consumer complaints

25 filed
0
Crashes
1
Fires
1
Injuries reported
0
Fatalities reported

What people complain about

  • Electrical System
    9
  • Engine
    7
  • Power Train
    3
  • Service Brakes
    2
  • Unknown OR Other
    2
  • Forward Collision AVOIDANCE: Automatic Emergency Braking
    1
  • Forward Collision AVOIDANCE: Warnings
    1
  • Electrical SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
    1

Recalls

6 campaigns
25V900000·BACK OVER PREVENTION: SENSING SYSTEM: CAMERA2025-12-19

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

RiskA rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

FixDealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

23V212000·FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA2023-03-29

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.

RiskAn overheated heating element can increase the risk of a fire.

FixDealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.

22V516000·FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP2022-07-20

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.

RiskFuel pump failure can cause an engine stall, increasing the risk of a crash.

FixDealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.

21V078000·AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE2021-02-17

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

RiskDuring a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.

FixAudi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.

21V078000·AIR BAGS:FRONTAL2021-02-17

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

RiskDuring a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.

FixAudi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.

20V658000·STRUCTURE:BODY:ROOF AND PILLARS2020-10-27

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.

RiskIn the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.

FixAudi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.

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