Is This A Lemon?

NHTSA recall campaign

25V870000

ManufacturerGillig, LLCReported2025-12-16Affected4 vehicles

What was wrong

Defect

Gillig, LLC (Gillig) is recalling certain 2025 Low Floor transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk

An unsecured wheelchair can move during transit, increasing the risk of injury.

Manufacturer remedy

Gillig will work with Q'Straint to replace the retractors, free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Gillig customer service at 1-800-735-1500.

To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →

Affected vehicles

1 entry