NHTSA recall campaign
25V725000
What was wrong
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
Risk
Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
Manufacturer remedy
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →