NHTSA recall campaign
25V632000
What was wrong
Defect
Motor Coach Industries (MCI) is recalling certain 2024 D45CRTE, D45CRTELE, and 2025 J4500E coaches. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity.
Risk
A short circuit in a high voltage battery increases the risk of a fire.
Manufacturer remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. MCI will replace the batteries, free of charge. Interim owner notification letters explaining the safety risk were mailed November 12, 2025. A second letter will be sent once the remedy is available. Owners may contact MCI customer service at 1-800-241-2947.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →