NHTSA recall campaign
25V366000
What was wrong
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Risk
A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Manufacturer remedy
Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →
Affected vehicles
33 entriesMERCEDES-BENZ
- AMG EQE 53 4MATIC2025
- EQE 350+20232024
- EQE 500 4MATIC20232024
- EQE SUV 350 4MATIC202320242025
- EQE SUV 350+202320242025
- EQE SUV 500 4MATIC202320242025
- EQS 450 4MATIC20232024
- EQS 450+202220232024
- EQS 580 4MATIC20222023
- EQS SUV 450 4MATIC202320242025
- EQS SUV 450+202320242025
- EQS SUV 580 4MATIC202320242025
- S 580 E 4MATIC2025
MERCEDES-MAYBACH