NHTSA recall campaign
25V347000
ManufacturerFord Motor CompanyReported2025-05-23Affected492,145 vehicles
What was wrong
Defect
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Risk
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Manufacturer remedy
The remedy is currently under development. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →