NHTSA recall campaign
25V346000
What was wrong
Defect
Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.
Risk
Inoperative pre-collision assist features that fail to perform as expected can increase the risk of a crash or injury.
Manufacturer remedy
Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →