NHTSA recall campaign
24V971000
ManufacturerGEM WAEV LLCReported2024-12-26Affected243 vehicles
What was wrong
Defect
GEM WAEV LLC (GEM) is recalling certain 2024-2025 e2, e4, e6, and eLXD vehicles. The mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel.
Risk
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
Manufacturer remedy
Dealers will tighten the mounting screws, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall is superseded by NHTSA recall 25V-380.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →