NHTSA recall campaign
24V899000
ManufacturerKeystone RV CompanyReported2024-11-27Affected303 vehicles
What was wrong
Defect
Keystone RV Company (Keystone) is recalling certain 2025 Arcadia and Cougar trailers equipped with Curt Helux Pin Boxes. The pin box fasteners may have been improperly tightened.
Risk
The fasteners can loosen and fall out, allowing the towed vehicle to detach from the pin box and increasing the risk of a crash.
Manufacturer remedy
Dealers will tighten the pin box fasteners, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-459.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →