NHTSA recall campaign
24V684000
ManufacturerFord Motor CompanyReported2024-09-13Affected273,701 vehicles
What was wrong
Defect
Ford Motor Company (Ford) is recalling certain 2022-2024 Ford Maverick vehicles equipped with Connected Touch Radios (CTR). The rearview camera image may freeze when the vehicle is in reverse.
Risk
An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Manufacturer remedy
Dealers will update the Connected Touch Radio (CTR) software, free of charge. Owner notification letters were mailed on March 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S59.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →