NHTSA recall campaign
24V151000
What was wrong
Defect
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handle may break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk
A broken handle could prevent or delay occupants from exiting the vehicle during an emergency, increasing the risk of injury.
Manufacturer remedy
Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 83.10T24281A.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →