NHTSA recall campaign
24V118000
ManufacturerMercedes-Benz USA, LLCReported2024-02-16Affected105,071 vehicles
What was wrong
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.
Risk
An engine stall increases the risk of a crash.
Manufacturer remedy
Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →