NHTSA recall campaign
24V031000
ManufacturerFord Motor CompanyReported2024-01-19Affected1,889,110 vehicles
What was wrong
Defect
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Risk
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Manufacturer remedy
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Owner notification letters were mailed on July 18, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →