Is This A Lemon?

NHTSA recall campaign

23V807000

ManufacturerMercedes-Benz USA, LLCReported2023-12-01Affected2,797 vehicles

What was wrong

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 450e Plug-in Hybrid (PHEV) vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.

Risk

Extended stopping distance can increase the risk of a crash.

Manufacturer remedy

Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →

Affected vehicles

2 entries
  • MERCEDES-BENZ