NHTSA recall campaign
23V744000
What was wrong
Defect
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Risk
A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Manufacturer remedy
The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →