Is This A Lemon?

NHTSA recall campaign

23V629000

ManufacturerMercedes-Benz USA, LLCReported2023-09-11Affected12,118 vehicles

What was wrong

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300 vehicles. The front tow eye may be inadequately threaded to the crossmember and can detach during towing.

Risk

A detached tow eye can separate the vehicle from the tow truck, increasing the risk of a crash or injury.

Manufacturer remedy

Dealers will inspect and replace the front crossmember, as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023090010/120002.

To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →

Affected vehicles

1 entry

  • MERCEDES-BENZ