NHTSA recall campaign
23V405000
ManufacturerMercedes-Benz USA, LLCReported2023-06-05Affected8,281 vehicles
What was wrong
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
Manufacturer remedy
Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →