NHTSA recall campaign
23V342000
What was wrong
Defect
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Risk
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Manufacturer remedy
Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →