Is This A Lemon?

NHTSA recall campaign

21V978000

ManufacturerFord Motor CompanyReported2021-12-16Affected4,548 vehicles

What was wrong

Defect

Ford Motor Company (Ford) is recalling certain 2020 Transit vehicles equipped with All Wheel Drive (AWD). The bolts that attach the rear driveshaft to the transfer case may become loose or damaged, which can result in separation of the driveshaft from the transfer case.

Risk

Driveshaft separation can result in a loss of drive power, or unintended movement while parked if the parking brake is not engaged, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the driveshaft bolts. If any loose bolts are found, the driveshaft, attachment hardware, transfer case flange kit, and seal will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S54.

To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →

Affected vehicles

1 entry