NHTSA recall campaign
21V934000
ManufacturerDaimler Vans USA, LLCReported2021-12-01Affected30 vehicles
What was wrong
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened.
Risk
Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
Manufacturer remedy
Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HECKTRI.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →