NHTSA recall campaign
21V548000
What was wrong
Defect
Altec Industries, Inc. (Altec) is recalling certain 2020 AA5X/AN5X, AA5X(E)/AN5X(E), AA6X/AN6X, AA6X(E)/AN6X(E), AN4X-OC/AN4X(E)-OC, AN5X-OC/AN5X(E)-OC, AA/AN67-E100, and AA/AN67(E)-E100 vehicles. The leveling sprocket may have a failed weld between the sprocket and hub assembly.
Risk
Uncontrolled platform leveling increases the risk of injury and death.
Manufacturer remedy
Altec will inspect and replace the damaged sprocket assembly, free of charge. If no damage is observed, a secondary retention kit will be installed to limit rotation of the platform, free of charge. Owner notification letters were mailed on September 15, 2021. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 828.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →