Is This A Lemon?

NHTSA recall campaign

21V316000

ManufacturerFord Motor CompanyReported2021-05-05Affected616,967 vehicles

What was wrong

Defect

Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Risk

A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Manufacturer remedy

Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →

Affected vehicles

4 entries