NHTSA recall campaign
21V305000
ManufacturerBraun NorthwestReported2021-04-30Affected3 vehicles
What was wrong
Defect
Braun Northwest is recalling certain 2013-2020 NorthStar Ambulance equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. The displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional.
Risk
A locked up or nonfunctional LCD display can delay emergency efforts, increasing the risk of injury.
Manufacturer remedy
Dealers will repair or replace the displays, free of charge. Owner notification letters were mailed on May 10, 2021. Owners may contact Braun Northwest customer service at 1-360-748-0195.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →