NHTSA recall campaign
20V812000
What was wrong
Defect
Marion Body Works Inc. is recalling certain 2020 Spartan Gladiator and MetroStar vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
Risk
If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
Manufacturer remedy
Marion Body Works will notify owners, and dealers will replace the IV Standard LCD displays, free of charge. The recall began January 19, 2021. Owners may contact Marion Body Works customer service at 1-715-754-5261. Marion Body Works' number for this recall is 20V-762.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →