NHTSA recall campaign
20V791000
What was wrong
Defect
Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.
Manufacturer remedy
Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began February 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →