NHTSA recall campaign
20V779000
What was wrong
Defect
Rosenbauer America (Rosenbauer) is recalling certain 2018-2021 Commander, 2020 Warrior, 2020-2021 Commercial, and 2020 Avenger vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
Risk
If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
Manufacturer remedy
Rosenbauer will notify owners, and dealers will repair or replace the IV Standard LCD displays, free of charge. The recall March 3, 2021. Owners may contact Rosenbauer customer service at 1-651-462-1000. Rosenbauer's number for this recall is 20E-078.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →