Is This A Lemon?

NHTSA recall campaign

20V578000

ManufacturerMotor Coach IndustriesReported2020-09-23Affected56 vehicles

What was wrong

Defect

Motor Coach Industries (MCI) is recalling certain 2019 D45CRT-LE coaches. The seat belt retractors installed in the last row of the passenger seats may not function properly, preventing them from being used. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."

Risk

The inability to use the seat belts could increase the risk of injury in the event of a collision.

Manufacturer remedy

MCI will notify owners, and the seat belt manufacturer will modify the seat belt installation for the last row of seats, free of charge. The recall began November 6, 2020. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 490.

To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →

Affected vehicles

2 entries