NHTSA recall campaign
20V373000
What was wrong
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
Risk
A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
Manufacturer remedy
Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →