NHTSA recall campaign
20V366000
What was wrong
Defect
Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles. The attachment bracket for the driver's side second-row seat headrest may not have been sufficiently welded to the seat frame. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Risk
An improperly welded headrest bracket may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Manufacturer remedy
Ford will notify owners, and dealers will inspect the seat structure and replace it as needed, free of charge. This recall began July 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C12.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →