NHTSA recall campaign
20V338000
What was wrong
Defect
Highland Ridge RV (Highland Ridge) is recalling certain 2020 Ridge, Open Range, and Silverstar recreational trailers. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
Risk
If the window glass detaches while the trailer is moving it could become a projectile, increasing the risk of a crash.
Manufacturer remedy
Highland RV will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Highland RV customer service at 1-260-768-7771. Highland RV's number for this recall is 9901508.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →