NHTSA recall campaign
20V308000
What was wrong
Defect
Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes-Benz Sprinter chassis [platform 907 (VS30)] equipped with automatic transmissions. The owner's manual does not correctly specify the certain conditions under which the automatic parking function (Auto-P) operates.
Risk
If a customer were to rely on the Auto-P function as described in the Operator's Manual, the possibility of a vehicle rollaway or unintended vehicle movement cannot be ruled out which could increase the risk of a crash.
Manufacturer remedy
TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000190.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →