NHTSA recall campaign
20V207000
ManufacturerChrysler (FCA US LLC)Reported2020-04-09Affected37,580 vehicles
What was wrong
Defect
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
Risk
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
Manufacturer remedy
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →