NHTSA recall campaign
20E043000
What was wrong
Defect
Chrysler (FCA US LLC) is recalling certain MOPAR steering 4x4 drag link assemblies (part number 68369907AA), and the associated components, jam nuts (part numbers 06510749AA and 06510750AA), drag link inner (part number 68111304AA), drag link outer (68111301AA), and drag link adjuster (part number 68111302AA) sold for replacement use on Heavy Duty Ram 2500 and 3500 trucks. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate. The drag link assemblies may have been installed as part of a vehicle repair; the drag link assemblies installed during vehicle manufacturing were subject to NHTSA Safety Recall 19V-021.
Risk
A drag link separation can cause a loss of steering control, increasing the risk of crash.
Manufacturer remedy
FCA will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. If an owner bought any of these components at the counter of a dealer and it was not installed, the dealer will reimburse the owner. If the part has been installed, dealers will inspect the jam nut tightness, free of charge. The recall began July 23, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is W49
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →
Affected vehicles
0 entriesNHTSA did not enumerate affected vehicles for this campaign.