NHTSA recall campaign
19V873000
What was wrong
Defect
Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.
Risk
In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.
Manufacturer remedy
Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →