Is This A Lemon?

NHTSA recall campaign

19V822000

ManufacturerMercedes-Benz USA, LLC.Reported2019-11-18Affected3 vehicles

What was wrong

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC300 and GLC300 4MATIC vehicles. The electrical connection between the power steering electric motor and the control unit may fail, resulting in the loss of electric power steering assist.

Risk

A loss of power steering assist would require a greater steering effort to control the vehicle, increasing the risk of a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began December 20, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019110014.

To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →

Affected vehicles

1 entry
  • MERCEDES-BENZ