NHTSA recall campaign
19V792000
ManufacturerDaimler Trucks North America LLCReported2019-11-04Affected2,725 vehicles
What was wrong
Defect
Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
Risk
If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
Manufacturer remedy
DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.
To check whether your specific VIN is covered and to find a participating dealer, look this campaign up on NHTSA.gov →